Your privacy matters to bh999d. This Privacy Policy explains in clear, formal terms exactly what personal data we collect from players across Bangladesh, how we use and protect that data, and what rights you have as a data subject. Please read this document carefully before using bh999d.app.
bh999d uses 256-bit SSL encryption to protect all data in transit and at rest. Your personal information is never sold to third parties.
Summary: bh999d collects only the personal data necessary to operate our platform safely, process payments, verify player identity, and comply with applicable anti-money laundering obligations. We do not sell your data. We protect it with industry-standard encryption. You retain meaningful rights over the data we hold about you. This Policy applies to all players accessing bh999d.app from Bangladesh and any other jurisdiction.
This Privacy Policy ("Policy") is published by bh999d ("we", "us", "our", "the Platform") and governs the collection, processing, storage, and disclosure of personal data relating to individuals ("you", "the Player", "the User") who access or use the bh999d website at bh999d.app and all associated services, products, and features (collectively, the "Services").
bh999d is committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection principles. By registering an account on bh999d or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read in conjunction with our Terms & Conditions, which also form part of the agreement between you and bh999d. In the event of any conflict between this Policy and the Terms & Conditions regarding data handling, this Policy shall prevail.
bh999d collects personal data from players through several channels, including the account registration process, payment transactions, platform usage, customer support interactions, and automated technical systems. The categories of personal data we collect are described below.
When you create a bh999d account, we collect the following information:
As part of our Know Your Customer ("KYC") obligations, we may collect copies of:
We record information about every deposit and withdrawal you make, including transaction amounts in BDT (৳), payment method used, transaction timestamps, and transaction reference numbers. We do not store full payment card numbers on our servers. Card data is handled exclusively by our PCI-DSS compliant payment processing partners.
We automatically collect data about how you interact with the bh999d platform, including:
When you contact bh999d through our support channels, we retain records of that communication, including email correspondence, live chat transcripts, and any attachments you provide. This data is used to resolve your enquiry and to improve our support processes.
We do not collect: sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data (except for liveness checks where explicitly required for KYC), or data concerning health conditions unless directly relevant to a responsible gaming self-exclusion request.
bh999d uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC documents |
| Processing deposits and withdrawals | Financial transaction data, KYC documents, registration data |
| Age and identity verification | Date of birth, KYC documents, selfie/liveness data |
| Fraud prevention and AML compliance | Financial transaction data, IP address, usage data, KYC documents |
| Responsible gaming monitoring | Betting history, session data, self-exclusion records |
| Customer support | Communications data, registration data, transaction history |
| Platform improvement and analytics | Usage and behavioural data (aggregated and anonymised where possible) |
| Promotional communications (with consent) | Email address, mobile number, gaming preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
bh999d does not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review. Where automated systems flag an account for review (for example, due to suspected fraud or AML triggers), the final determination is made by a qualified member of our compliance team.
bh999d processes your personal data on one or more of the following legal bases:
bh999d does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited and controlled circumstances:
To facilitate deposits and withdrawals, we share relevant financial and identity data with our payment processing partners, including the operators of bKash, Nagad, Rocket, Upay, and card processing networks. These partners are contractually bound to process your data solely for the purpose of completing your transaction and are prohibited from using it for any other purpose.
When you play a game hosted by a third-party studio such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a limited set of data (typically a pseudonymous session token and your stake amount) is transmitted to that provider's systems in order to run the game. These providers operate under their own data protection obligations and do not receive your full registration data.
We may engage specialist third-party KYC service providers to assist with document authentication and liveness verification. These providers process your identity documents under strict data processing agreements and are prohibited from retaining or repurposing your data beyond the scope of the verification task.
bh999d will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of bh999d, our players, or the public.
In the event that bh999d undergoes a merger, acquisition, restructuring, or sale of all or a substantial portion of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Policy that result from it.
No cross-border transfers without safeguards: Where personal data is transferred to a service provider operating outside Bangladesh, bh999d ensures that appropriate contractual safeguards are in place to maintain the same level of data protection that applies within Bangladesh.
bh999d uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the platform. Cookies are small text files placed on your device when you visit bh999d.app.
You may configure your browser to refuse all non-essential cookies or to notify you when a cookie is being placed. Please be aware that disabling functional or analytics cookies may affect your experience on bh999d.app. Instructions for managing cookies are available in your browser's help documentation. bh999d does not currently respond to browser-level "Do Not Track" signals, as no industry standard for such signals has been established.
bh999d retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
bh999d implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Whilst bh999d takes every reasonable precaution to protect your data, no system is entirely immune to risk. In the unlikely event of a data breach that poses a high risk to your rights and freedoms, bh999d will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.
You also play a role in keeping your account secure. You are responsible for maintaining a strong, unique password for your bh999d account and for not sharing your login credentials with any third party. Contact our support team immediately at [email protected] if you suspect your account has been compromised.
As a data subject, you hold the following rights in relation to the personal data bh999d holds about you. To exercise any of these rights, please contact our support team in writing at [email protected].
How to exercise your rights: Send your written request to [email protected] with the subject line "Data Subject Rights Request". Please include your full name, registered email address, and a description of the right you wish to exercise. We may ask you to verify your identity before processing your request.
bh999d is an adults-only platform. The Services are strictly intended for individuals aged 18 years and above. We do not knowingly collect, process, or retain personal data from children under the age of 18. If you are a parent or guardian and believe that your child has registered an account on bh999d without your knowledge, please contact our support team immediately at [email protected]. Upon verification, we will promptly close the account and delete all associated personal data.
bh999d employs age verification checks at the point of registration and during the KYC process to minimise the risk of underage access. Any account where the player is subsequently found to be under 18 will be immediately suspended, all funds will be withheld pending investigation, and the matter may be referred to the relevant authorities.
The bh999d platform may contain references to third-party game providers, payment processors, and other service partners. Whilst we take care to work with reputable partners, bh999d is not responsible for the privacy practices or content of any third-party service. Once you leave bh999d.app, your data interactions are governed solely by the privacy policy of the relevant third party. We encourage you to review the privacy notices of any service you use independently of bh999d.
bh999d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, updates to applicable law, or improvements to our platform. When we make material changes, we will update the "Last Updated" date at the top of this page. Where changes are significant, we may also notify you by email to your registered address or by displaying a prominent notice upon your next login to bh999d.
Your continued use of the Services following publication of an updated Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the revised terms. If you do not accept the revised Policy, you must discontinue use of bh999d and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bh999d handles your personal data, please contact our Data Protection team in writing. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days.
Data Protection Contact: [email protected]
Subject Line: Privacy Policy Enquiry
Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Response Time: Within 30 days for formal data subject rights requests; within 48 hours for general privacy enquiries.
Please note that the email address above is provided as plain text for contact purposes only. It is not a clickable link. Please copy it manually into your email client when submitting a privacy enquiry.
This Privacy Policy was last reviewed and updated in July 2026. It supersedes all previous versions of the bh999d Privacy Policy. bh999d is committed to protecting the privacy of every player across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Play safely. 18+ only.
Our Data Protection Commitments
Every player on bh999d deserves to know their personal data is handled with care, transparency, and the highest standard of security.
All data transmitted between your device and bh999d's servers is protected by bank-grade 256-bit SSL encryption. Your login credentials, financial details, and personal information travel securely at all times.
bh999d does not and will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate your account and deliver our services.
You can request access to, correction of, or deletion of your personal data at any time. Our support team processes all data subject rights requests within 30 days, with full transparency throughout.
We collect only the personal data that is strictly necessary to operate a safe, compliant, and enjoyable platform. We do not request sensitive categories of data beyond what KYC and AML obligations require.
bh999d retains your personal data only for as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or fully anonymised.
In the unlikely event of a data security incident, bh999d will notify affected players without undue delay and will take immediate remediation steps. We believe in full transparency when it matters most.
Now that you understand how bh999d protects your privacy, discover our full range of cricket betting, casino games, and slots — all in a secure, 18+ environment.